HARBOR CHURCH DOOR ACCESS SETUP

Your smartphone can become your key to the building. Follow these steps once to set it up, then you're good to go.

SETUP (ONE TIME)

  1. Download the app. Search "UniFi Endpoint" in the App Store (iPhone) or Google Play (Android) and install it.

  2. Open the UniFi Endpoint app and leave it open.

  3. Open the email from UniFi (sender: identity@ui.com). Check your spam folder if you don't see it.

  4. In that email, tap Load Credential Now (the link just under the "Get Started" button). Your door access credentials will load automatically.

    • Note: your credentials are unique to you and will only load once. If you get logged out, contact the Harbor Church staff for a new credential.

  5. Return to the UniFi Endpoint app. Go to Settings > Door Access and turn on Mobile Tap (if not already enabled).

  6. Allow the permissions the app asks for: Bluetooth and Location.

    • Both are required. Mobile Tap will not work if either is denied. This is the step people many often skip by accident.

  7. Optional: Face Unlock. If you'd like the door to open just by looking at the camera (no phone needed), go to Settings > Door Access > Face Photo and upload a photo of your face. Follow the on-screen prompts to center your face in the frame.

USING THE DOORS

Once set up, here's how to get in:

  • Tap to unlock: Hold your phone near the card reader/camera. The door unlocks for 5 seconds.

  • In-app button: If you're near a reader, you can also open the UniFi Endpoint app and tap Kids Door to unlock it for 5 seconds.

  • Face Unlock (if set up): Just look at the camera. The door unlocks for 5 seconds with no phone required.

IF A DOOR WON'T OPEN

  • Double-check that Bluetooth and Location are turned on for the UniFi Endpoint app.

  • Try closing and reopening the app.

  • Still stuck? Ring the doorbell. It notifies Harbor Church staff, who can unlock the door for you remotely.